Support
We're here to help you make the most of MinoDiary.
🌟 Need Assistance?
Our dedicated support team is ready to help you with any questions or issues you may have with MinoDiary. We strive to provide prompt and helpful assistance.
Contact Our Support Team
⏰ Response Time
We typically respond to all inquiries within 24-48 hours. For urgent technical issues, please call our support line for faster assistance.
Before You Contact Us
Quick Tips to Resolve Common Issues
- Try restarting the MinoDiary app completely
- Check if you have the latest version installed from the App Store
- Ensure your device has sufficient storage space
- Verify your device meets the minimum system requirements
- Check your internet connection for sync-related features
- Make sure you're running the latest iOS version
When Contacting Support
To help us assist you more effectively, please include the following information:
- Your device model and iOS version
- MinoDiary app version
- A detailed description of the issue
- Steps you've already tried to resolve the problem
- Screenshots if applicable
📱 Keep MinoDiary Updated
Make sure you have the latest version of MinoDiary for the best experience and latest features.
Update on App StoreSupport Hours
🕐 Available Times
Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed
All times are in Eastern Standard Time (EST)
Thank You
We appreciate your patience and understanding. Your feedback helps us improve MinoDiary and provide a better experience for all our users. We're committed to making your journey with MinoDiary as smooth and enjoyable as possible.